I can't launch live content on my mobile device.
That is correct, live content cannot be launched on a mobile device as the application is not supported on mobile devices. |
| PDFs are not opening in Apple devices. |
Make sure that you have pop-ups enabled according to the LMS documentation. If pop ups are not enabled you will not be able to open the PDF as the pop up will be blocked. |
| I am an admin and I find that performing tasks is difficult on my cellphone. |
While Intellek LMS is web responsive it is not optimized for mobile use especially for an administrative functionality within the LMS. |
| Can Users access the LMS from their mobile devices? |
Yes, but you will need to have firm-related SSO (ADFS, Azure) access from your mobile device as the Intellek SSO solution will force a rejection on the user's first attempt to reach the LMS. |
| I set up a General/Resource Course PDF in my LMS to open in the same window, but on my Apple device it opens in a new window. |
Your LMS will detect if a user is using an Apple touch device when trying to open a PDF and will launch in a separate window regardless of the setting on the Course's Structure tab. |
| Is Intellek planning to create a Mobile Application? |
We are not currently planning to create a mobile app. We are open to hearing feature-related suggestions that will help with mobile access and mobile quality improvement, including the way the LMS looks and responds in all environments. |