FAQ LMSv4

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FAQ LMSv4

 

expandedDoes LMS v4 have mobile capabilities or a mobile app?

LMS v4 will be fully web responsive and automatically adapt to the device it is accessed on. LMS v4 Phase 1 web pages are web responsive (includes SSO Settings and Login pages) and as Phases are introduced, the web responsiveness will continue to be implemented.  The example below illustrates how LMS v4 Phase 2 (Dashboard) will appear on mobile, tablet and desktop devices. Because of LMS v4's responsive design, a separate mobile app will not be developed.

 

LMS v4 Web Reponsive Dashboard (Phase 2) 

LMS v4 Web Reponsive Dashboard (Phase 2) 
What is the recommended image sizes to use in the LMS?Will SSO Users have to click Single Sign-on each time they interact with the LMS?

Users will be presented with a Single Sign-on (SSO) button when they first sign in to the LMS. After two hours of inactivity, Users will be redirected to the LMS login page to re-authenticate. Watch - Learn More!

LMSv4 SSOLogin
What is the recommended image sizes to use in the LMS?If I email a link to content will the recipient have to Sign-on in order to access the content?

If you send a link to content via email and the User has not engaged with the LMS, they will be prompted to click Single Sign-on, which takes just a moment to authenticate.
expandedHow do I switch to another User in LMS v4?

LMS Administrators can access another User's account using the Assume Identify feature, available from the My Profile page. This feature enables administrators to view the LMS as if they were another User, helping with tasks like troubleshooting or testing Course and Path assignments, dashboard configuration, and more. LMS Administrators are granted this permission by default, and other Users can be granted access through a custom Security Profile that includes the Users - Assume Identity permission.

Security Profile - Users - Assume Identity Permission

Security Profile - Users - Assume Identity Permission

Assume Identity

1.Navigate to the My Profile Page.

LMSv4 MyProfileMenu

2.Click the Assume Identity button to open the Select User dialog.

My Profile - Assume Identity

My Profile - Assume Identity

3.Enter search terms for the User in the Select User search field. Administrators can search by first name, last name, user identifier or email address. The LMS filters the Users displayed to match the search terms.

4.Select a User from the list.

5.The LMS changes the Identity Section to show the administrator has assumed the identity and displays the Revert identity banner.

Revert Identity

When an administrator assumes the identity of a User, the LMS displays the Revert identity banner.

Revert Identity

Revert Identity

1.Click the Revert Identity button from the banner to close the User Session for the assumed User.

2.The LMS will hide the Revert Identity banner and reload the LMS page with the Administrator information.