The Course and Learning Path Rating feature in the Intellek LMS allows for end-users to rate Courses and Learning Paths and provide feedback. Users can rate Courses and Paths from their Learning Record.

To allow end-users to Rate Courses and Paths, the feature must be activated.

In order to activate the feature, you must have the appropriate Security Profile.

1.Navigate to the Library page.

2.Click the three dot Options menu, and then choose Settings.

3.Select the Allow Users to Rate Courses/Paths check box.

4.Select an option for Feedback is required when rating less than (from Never up to 5 stars).

5.Specify whether or not to Show user info.

If the Show user info check box is selected, all end-users will be able to see the user’s name when viewing the Feedback in the Library.

Once the Course and Path Rating feature is activated:

•Users – For users, once the Course and Path Rating is activated, users can rate and review Courses and Paths in their Learning Record for every Course and Learning Path that they have Finished or Passed. See the Rating a Course or Path topic for details.

•LMS Managers/Administrators – For those users with appropriate security rights, the Rating Summary Report is available from the Run a Report page. Rating Review Approvals can be accessed via the Library three dot Options menu. ALL user Reviews MUST be approved, regardless of the number of stars.

The Rating column is displayed on both the Courses and Paths tabs in the user’s Learning Record. Users can select a 1- to 5-star rating for any Course or Path they have Finished or Passed.

To view the Rating results or responses, use the Rating Summary Report.

When the Rating Module has been activated, the Rating Summary Report will be listed in the Run a Report page.

1.Navigate to the Run a Report page.

2.Click the Rating Summary report.

3.Search for a Course or Learning Path.

4.Complete any additional fields to locate and filter the required Report details.

5.Click .

6.Review the Rating Results.

7.To view the Rating Details for a specific Course or Learning Path, click the Course/Path Name in the Search Results list.

To view, approve, or decline Course/Path Reviews:

1.Click the Rating Review Approvals option from the Library three dot Options menu.

2.OPTIONAL:  Click the Show icon to view all ratings or only Course or Path ratings, and then click .

The results will be listed below the Search options. Click the Hide icon to hide the Search options.

3.Select the User’s Name.

4.Click or .

a.Approving the Review will:

i.Change the Star color from gray to gold on the Learning Record.

ii.Show how many users chose each Star rating for this Course.

iii.The user Review comments will be visible to all users when they click the See all reviews link.

iv.If the Show user info check box is selected in Library > Settings, users will be able to see the name of the user who provided the Review.

b.Declining a Review will require you to provide a brief explanation for declining the Review.

i.Click to hide the Review comments from other end-users. The Star Rating will still be visible.

ii.Click to send the Reason Declined message back to the user.

You may also want to ask the user to provide further explanation regarding their Review and/or suggestions for improving the Course.

1.The user will receive an email with your response which includes a link to change and resubmit their Review.

2.The Review will remain Pending until it is either Declined or Approved.