Email variables are inserted from the Variables group on the Insert tab in the Message section of the Email Message dialog box. Variables are enclosed in brackets, for example, [CourseName]. As a best practice, we recommend that you type the Message text before inserting variables.
Variables are grouped into categories in the Variables tab in the Message area. Each variable has a specific purpose and there are some that can only be used under certain circumstances as described in the Variable categories topic. Variables are listed under the appropriate category name (in blue). Use the scroll bar to review, then select the required variable: