Preparing for Intellek LMS (cloud-based)

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Preparing for Intellek LMS (cloud-based)
ExpandedSystem Requirements - User Workstation

 

Minimum

Recommended

Supported Operating Systems

Windows 10 22H2 with ESU

Windows 11 LTS or MS supported GA channel

Processor

1 GHz or faster Intel or AMD with at least two cores

Intel or AMD multi-core processor running at 2.00 GHz or higher

RAM

4GB (64 bit)

8GB + (64 bit)

Hard Drive

150MB

150MB

Display

HD 1360 x 768

WSXGA+ ( 1680 x 1050 for 16:10 ratio ) / FHD ( 1920 x 1080 for 16:9 ratio ) or better

Browser

Edge, FireFox or Chrome

Current versions of Edge or Chrome

Network Connection

100Mbps

1Gbps or above

Internet Connection*

3Mbps (for a single user)

30Mbps or higher

Excel**

Office 2016

Office 365 current channel

 

*  An Internet Connection is required. Note that bandwidth requirements vary depending on the number of simultaneous users and type of content.

**  Used for reports and various data imports.
expandedImportant Settings

There is minimal preparation required on the client side for cloud-based LMS instances, as your LMS instance is hosted and maintained on one of Intellek 's secure data centers. However, for the LMS to operate correctly there are several important settings which need to be applied to User's systems to ensure a seamless connection to the LMS.

expanded        Important settings that must be applied firm-wide

•The web address for the Client’s LMS instance must be added to the Trusted Site Security Zone on all workstations.

•For clients on LMS v4, add the SSO callback URL to the Trusted Site Security Zone and Pop-up Blocker Settings Exceptions.  

•The web address for the Client’s LMS instance must be added to the Pop-up Blocker Settings Exceptions.

•IT will need to whitelist the following URLS for ALL users. This ensures they can see the icons throughout the LMS.

o//maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css

ohttps://fonts.goOgleapis.com/icon?family=Material+Icons

ohttps://fonts.goOgleapis.com/css?family=Open+Sans:300,300i,400,400i,600,600i,700,700i,800,800i

•Make sure Font download is enabled in your browser.

o(Microsoft Edge: Navigate to Control Panel > Internet Settings > Security tab > Select Zone > Custom level).

font

•Users will need to whitelist the LMS URL in their uBlock Options (in the Trusted Sites tab as shown in the screenshot below)

1.This is achieved by pasting your LMS URL into the box and clicking Apply changes.

TPArrowNote - make sure to put an '*' at the end of the URL so that the whole LMS is excluded from uBlock

2.In the example below we've whitelisted our LMS testing instance. Once Apply changes is clicked, content will correctly launch. Also note the asterisk mentioned above.

uBlock
expandedOutlook Decline Integration (Entra ID and Microsoft Graph)

The Outlook Decline feature is currently supported in single-domain environments only and requires specific configuration within your organization.

It is not supported in the following environments:

•On-Premises Exchange Server

Outlook Decline Integration - Technical Requirements

To enable the Outlook Decline feature, the following configuration is required:

1.An Entra ID Application is required for integration. Verify whether an existing Entra ID Application is already in use. If not, create a new Entra ID Application. Note: This may need to be created by your organization but is often the same as used for SSO.

2.Provide the following Entra Application Details to Intellek:

oTenant ID

oClient ID

oClient Secret Value

3.Ensure Proper Permissions. Grant the Entra Application the following Application permissions (not Delegated) with Admin consent:

oMS Graph - User.Read.All

oMS Graph - Calendars.Read

Notes for Technical Department

Microsoft Graph Permissions for LMS Decline Event Feature

Below is an overview of the requirements and data flow for enabling the Outlook Decline Event feature within the Learning Management System (LMS). This functionality allows end-users to cancel their attendance by declining the corresponding calendar invitation in Outlook (desktop, web, or new versions) and Teams (desktop and web).

Required Microsoft Entra Application Permissions

This functionality is enabled by subscribing end-users to Microsoft Graph Events. To establish this subscription capability, the following Microsoft Graph Application (not Delegated) permissions must be granted to the Intellek Entra Application with Admin Consent:

Permission

Scope

Rationale

Calendars.Read

MS Graph

Essential for subscribing Users to the Microsoft Graph Event mechanism. The feature will not function without this permission.

User.Read.All

MS Graph

Required to retrieve the User information needed to identify the User within the LMS and subsequently cancel their enrolment from the corresponding LMS Calendar event.

 

Event Data Flow

The process for subscribing to and handling an end-user's decline action involves the following steps:

1.Subscription: Intellek subscribes the relevant users to Microsoft Graph Events. During this process, the Intellek Webhook API address is registered as the callback URL for any events raised by Microsoft Graph.

2.Event Creation: An LMS calendar event is created, and registered users are added to the event.

3.Unique ID Storage: The Intellek Webhook API recognizes that the event is an LMS Calendar event for a registered user and securely stores a unique event identifier in a simple Azure online Data Table.

4.Decline Action & Cancellation: When an end-user declines the calendar event in Outlook or Teams, the Intellek Webhook API is triggered. The Webhook API then retrieves the unique event identifier from the Azure Data Table and calls the LMS to process the user's cancellation for that specific event.

 

If you have any questions, please contact [email protected].

ExpandedEmail integration

The LMS will send emails to Users for assorted reasons including course assignment notifications, reminder notifications, User import reports to LMS administrators, etc. Intellek has chosen SMTP2Go as our transactional email provider for this purpose.

Why transactional emails?

To avoid delivery issues. Email protection systems have increasingly put stricter security controls in place to try and protect against ever more sophisticated phishing attacks and spam. As this can sometimes cause delivery issues when sending via Intellek's legacy email relay servers, Intellek has chosen to use transactional emails via SMTP2Go for all communication sent from your LMS.

Why SMTP2Go Transactional Emails?

SMTP2Go offers a number of benefits including the use of a dedicated, built-for-purpose, email infrastructure for delivering emails to our Client Family’s end-users. In addition, the Intellek support team, you, and your technical team, will be able to access real-time statistics and historical logs empowering them to resolve email issues more quickly.

SMTP2Go has a world-class SMTP infrastructure. The service will use your own email domain and we can be confident your emails from the LMS will reach your learners.

What’s the Process?

To ensure emails from the LMS can be sent from your organization's LMS administration team, we need to authorize SMTP2Go to send from your domain. This requires adding two CNAME records to your domain's DNS - one for DKIM signing and one for the SMTP host.  The process will take just 10 minutes.

1.A member of your IT department will need to schedule a call with Adrian, our Head of Networks & Security, to complete the next steps.

2.During the call, Adrian will register your email domain with SMTP2Go:

a.SMTP2Go will ask for some entries to be added to your domain's DNS so they can verify you and authorize them to send emails.

b.Once you are verified Intellek will send a quick test message to make sure it goes through okay.

c.We will reconfigure your LMS to use SMTP2Go at an agreed-upon time.

Considerations During Setup

Dependent on how existing rules are configured, mail filtering systems such as MimeCast or Proofpoint may need to have some rules updated or added to ensure mail delivery.

Intellek uses two dedicated IP addresses for sending via SMTP2Go, they are:

103.2.142.87 and 203.31.38.129

You may need to add these to an allow or whitelist in any mail filtering systems ( e.g. Mimecast or Proofpoint ) you are using.

Please schedule a short call to discuss these rules with the Intellek networks team to ensure a smooth implementation.
ExpandedLearner Data Import Options

Learner (User) data is the foundation of your LMS. Accurate and consistently formatted data is essential for reliable reporting and effective learning assignments.

Learner data can be imported using the LMS API, which is the preferred method. The API provides the greatest level of control and aligns with your internal processes by fully automating the synchronization of user records, minimizing manual effort while maintaining data accuracy.

Alternatively, learner data can be imported using a spreadsheet file (.xlsx or .csv) on a scheduled basis, such as daily or weekly. Intellek can work closely with your HR and IT Teams to implement a recurring daily or weekly user feed into the LMS. This file is securely uploaded to our servers via SFTP, where a background process automatically ingests and updates the learner data within the LMS.

See details below for learner data import options.

Learner Data Import Options

1.For Clients with IT resources and a solid understanding of API protocols, we recommend using the Intellek LMS API to fully automate the Learner import process. This approach eliminates the need for Import_Learners Sheets or SFTP file transfers. If this option is of interest to you, please review the API details/Instructions.

After reviewing the API documentation, email your Request Body JSON object (pasted into a .txt file) to [email protected] for validation and approval before testing in your sandbox or live environment.

2.As an alternative, learner data can be provided using the Import_Learners.xlsx file via SFTP as frequently as needed (e.g. daily or weekly). Intellek schedules imports to run at least two hours after the file is placed on the SFTP server to ensure it is included in that day's import. Please let us know your scheduled time for file placement.

3.You may also automate this process by writing scripts to collect and transfer learner data to the SFTP folder. If this is your preferred method, please submit a correctly formatted Import_Learners.xlsx file (see the Required File Format for the Import Learners Sheet topic) to [email protected] for review. Once the file format is confirmed, we will connect you with a team member to assist with completing the SFTP setup steps.

4.Finally, learners data can also be imported manually by uploading a correctly formatted Import Learner Sheet (see the Required File Format for the Import Learners Sheet topic) via Users > Three Dot Options > Import Users.

Import Options - Clip 1

 
ExpandedAuthentication Methods

The LMS supports several authentication methods, (Username/Password, SSO, Both). When your system is upgraded to LMS v4, Intellek will migrate your existing authentication settings from LMS v3. In LMS v4, you will have access to the Setup Authentication tool, which allows your organization to update and manage authentication methods at any time.

We recommended assigning a designated technical team member to manage this function within the LMS and ensure they have the appropriate administrative rights.  

tparrowFor clients remaining on LMS v3, Intellek will continue to support your existing authentication settings.

LMS v4 Authentication Overview V4button

LMS v4 features a Hybrid Authentication Model, enabling clients to support multiple authentication methods for their Users. Administrators can now configure supported authentication methods: Single Sign-on (Entra ID (Azure AD), ADFS, or OKTA), Username and Password, or Both using the Setup Authentication option.  

The Authentication method can be configured directly from the Settings page.

1.Navigate to Settings > and select Setup Authentication.

LMSv4 Settings

2.Select Authentication to display the Authentication Methods page.

Authentication Methods

Authentication Methods

3.Select the desired authentication method: Username and Password, Single Sign-on, or Both.

4.Click Save, and complete the configuration for the selected method.

 
ExpandedSFTP and SSH Key

SFTP Overview

Intellek will set up an SFTP area for you and provide the server details, login credentials, and SSH key. This SFTP area can be used for bulk course imports and for user imports if you choose to automate spreadsheet uploads via SFTP. We recommend using Filezilla or WinSCP as your SFTP client. For automated user imports, WinSCP is the preferred option, as it supports scripting and can be triggered by a scheduled task or cron job.

For more information or to schedule a technical call, please reach us at [email protected].

expandedIntellek Live Content

If you have a subscription to Intellek Learn, all Users launching Intellek Learn Live Content will need the Intellek Live Launch MSI installed. We recommend a firm-wide installation. See detailed information below. Our standard Intellek Live Launch MSI includes MicrosoftEdgeWebview2 as it is a requirement for all machines running Live Content.

<%EXTOGGLE%> Live Content System requirements

 

Minimum

Recommended

Client (Running Content)

Display

  WXGA 1280 x 768

  WSGA + 1680 x 1050 or FHD 1920 x 1080

Operating System

  Windows 10

  Windows 11

.Net Version

  .Net 4.5 and 5

  .Net 4.5 and 5

Application

  MicrosoftEdgeWebview2

  MicrosoftEdgeWebview2

Live Content Launcher MSI prior version - v5.80 available September 21, 2021

Live Content Launcher MSI current version - v6.0 available June 8, 2022

Live Content Launcher MSI current version - v6.1 available July 1, 2022

Live Content Launcher MSI current version - v6.2 available January 26, 2023

Update: Upgrade to .Net 6.0, removal of Splash Screen.

Intellek Live Launch MSI current version - v6.3 available May 4, 2023

Intellek Live Launch MSI current version - v6.4 available May 30, 2024

Intellek Live Launch MSI current version - v6.5.6 available November 18, 2024

 Update 1: .Net 8 update from .Net 6 (now out of support) for Intellek Create Live Content

 Update 2: Updater.exe now digitally signed in C:\Program Files (x86)\Intellek\Intellek Live Launch

Intellek Live Launch MSI current version - v6.5.7.2 available March 5, 2025

Applocker is blocking Launch – Launch will no longer dynamically generate and execute a batch file

Intellek Live Launch MSI current version - 6.6.1.0 available January 6, 2026

C++ runtime now installs

❑Download the Live Content Launcher MSI. (or copy to your browser: https://www2.tutorpro.com/tang_support/webUpdate/Updater/intellek-live-launch-setup.msi) This program allows Intellek Create authors to preview and capture controls when creating content and for users to seamlessly launch content created in Intellek Create.

❑Install the new MSI to a test group on the network

❑Confirm this works for the test group by using this test Launch page

❑Install the MSI firm-wide.

MSI update check option

Optionally, choose to have the MSI automatically check for MSI updates.

MSI Self update

 

MSEdgeWebview2 option

Optionally, install MSEdgeWebview2 (required) via the interface.

MSI MSEdgeWEbHelp

MSI Rollout – MSIEXEC

To rollout the MSI using MSIEXEC via group policy you can use the following example lines:

Full installation

msiexec.exe /package "\\path-to-msi\intellek-live-launch-setup.msi" /quiet

 

Non auto update check

msiexec.exe /package "\\path-to-msi\intellek-live-launch-setup.msi" AUTO_UPDATE="False" /quiet

 

Non install of MSEdgeWebview2

msiexec.exe /package "\\path-to-msi\intellek-live-launch-setup.msi" INSTALL_MSEDGEWV2="" /quiet

 

Both turned off

msiexec.exe /package "\\path-to-msi\intellek-live-launch-setup.msi" AUTO_UPDATE="False" INSTALL_MSEDGEWV2="" /quiet

 

Roaming profile optional command line value

New optional command line value to delete roaming profile data on uninstall of the MSI. Defaults to true (deletes data).

New parameter =  APPDATA_DELETE="False"  or  APPDATA_DELETE="True", or not added at all.

Live Launch Calls

Intellek Live Launch MSI calls the following places when running:

Update check here:

www2.tutorpro.com/tang_support/webupdate/tp_ws_webupdate.asmx

Data is retrieved from here:

https://tp-atlas-api-01.azurewebsites.net/

Images are obtained from here:

https://tpatlasblob01.blob.core.windows.net/

Registry Updates – URL Protocol

In addition to the installation of the appropriate files, registry entries are made in the following location:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\tutorpro-live-content

This registry entry contains the following information:

URL Protocol: Indicates that this registry entry is to be looked at when the link in the web page is clicked. The link is as follows: Intellek-live-content:

Shell\Open\Command provides the link to the installed program on the user’s computer in Program Files (x86) as stated above.

On running

The process is as follows:

1.The user launches Live Content in the LMS, which directs them to a Live Launch web page.

2.The Live Launch button contains the link "tutorpro-live-content:" followed by the location information of the web page that contains the assessment. This information is commented out at the bottom of the HTML document.

3.Clicking the link prompts the browser to query the registry entry as described above. This entry holds the location of the EXE to be executed.

4.Intellek.Live.Launch.exe is executed, with the info in the HTML passed to it as a parameter.

5.Launch.exe passes the command line parameter to the application.

6.The LMS runs the Live Content.

If you are using Intellek Live Content assessments, including Microsoft Office 365 off-the-shelf assessments, Custom, or LTC4 assessments, the Live Content assessment results will be hosted on Intellek Azure Servers and accessible via the Intellek Create website. You will require either a license for Intellek Create or a Results User account to access individual assessment results via the Intellek Create website. A licensed User or Results User can view individual assessment results, review the steps taken during the assessment, and modify the scores as needed.

With a license for Intellek Create, assessments will be available in your Intellek Create Library. Intellek will also publish your assessments to your LMS. Inquire at [email protected].

For clients using the updated Live Content Launcher, Live Content will run via any Windows-based browser.

XenDesktop

No plugin is required for Live Content to run in a XenDesktop session.

XenApp - Accessed from server (typical)

To use Live Content support for applications delivered to the user via the XenApp Accessed From Server model, the Intellek Virtualization Server Plug-in for the Citrix ICA Client must be installed on the XenApp Server and the Intellek Virtualization Client Plug-in for the Citrix ICA Client must be installed on each end-user’s machine.        

The Intellek Virtualization Server Plug-in is a once only installation that must be performed on the XenApp/XenDesktop server. The installation will ensure the necessary files to facilitate full-duplex communication with the Live Content Runtime are available in each XenApp session. The server Intellek Virtualization Server Plug-in will be automatically initialized within each XenApp session created on the XenApp Server. Administrative rights are required during installation. Download the Intellek Virtualization Server Plug in

The Intellek Virtualization Client Plug-in is a once only installation that must be pushed to each user that will utilize Live Content. The installation will ensure the necessary files to establish communication with server component is available when required by the Live Content Runtime. Administrative rights are required during installation.
Download the Intellek Virtualization Client Plug in